Last updated: March 9, 2026

Meu Busao ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website and related services.

1. Information We Collect

• Account and contact data you provide, such as name, email, or support messages.
• Usage data, including pages visited, device/browser details, and interaction logs.
• Location and route-related information when needed to provide bus search features.
• Technical data such as IP address, cookies, and similar identifiers.

2. How We Use Your Information

• To operate, maintain, and improve the Meu Busao platform.
• To provide timetable, route, and service-related features.
• To answer questions and provide customer support.
• To detect abuse, fraud, and security incidents.
• To comply with legal obligations and enforce our Terms.

3. Legal Bases for Processing

Where applicable, we process personal data based on one or more legal bases: your consent, performance of a contract, legitimate interests, and compliance with legal obligations.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep the service working, understand usage, and improve performance. You can manage cookie preferences in your browser settings.

5. Sharing of Information

We do not sell your personal data. We may share information with:

• Service providers that support hosting, analytics, security, and communications.
• Public authorities when required by law or legal process.
• Business successors in case of merger, acquisition, or asset transfer.

6. Data Retention

We retain personal data only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

7. Data Security

We use technical and organizational safeguards designed to protect personal data. No system is completely secure, but we continuously work to protect your information.

8. International Transfers

Your information may be processed in countries different from your own. In such cases, we apply appropriate safeguards required by applicable data protection laws.

9. Your Privacy Rights

Depending on your location and applicable law (including LGPD/GDPR), you may have rights to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request deletion, anonymization, or restriction of processing.
• Request portability of eligible data.
• Object to specific processing activities.
• Withdraw consent where processing is based on consent.

10. Children's Privacy

Our services are not directed to children under 13. If you believe a child has provided personal data, contact us so we can take appropriate action.

11. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those services and recommend reviewing their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, with the updated date shown above.

13. Contact

For questions about this policy or your data, use our contact page at contacts.html.